Modem cannot start in AOL

  BILL WHITE 07:03 09 Jun 2004

I've been using AOL (, Windows Xp and my current hardware for many months. Recently, when signing-on to AOL I get the message " Communications port is busy or faulty". Looking in Device manager the modem is shown as " This device cannot start (Code 10)"

If I uninstall and reinstall modem ,all is well, till next time. I am puzzled as to why this problem shd suddenly arise as I haven't changed anything in my setup. As usual, AOL helpline is no good.

Any ideas pse?

Modem is Conexant 56K PCI Voice Modem SF - 11561V +R9A

  Cesar 09:59 09 Jun 2004

You do not state what version of AOL you are using, If you upgrade to Version 9.0 you have the Option to check your computer and fix problems.

  BILL WHITE 17:00 09 Jun 2004

I am using AOL9.0 and have been doing for some months without probs

  BILL WHITE 10:53 10 Jun 2004

Cesar Thanks for the info. I did check my computer using the AOL checker as u suggested. It found and fixed a problem caused by AOL having crashed, previously.

Many thanks for yr advice.

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