The windows player programme does not play files with am .mkv extension
any help would be appreciated
Look here perhaps http://filext.com/file-extension/MKV
VLC media player will play them for you
Best of all its free.
I'll second that, VLC media player (free and plays just about everything, you can even record parts of whatever you are playing, very useful if you just want a separate copy of particular scene)
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