Hi bjantbear. I think it will take a bit of guess work to resolve this one. I think there is something in a start menu somewhere calling for "My Web search e-mail plug", but I don't recognize this title and I can't find any reference by searching the web. What I have found, however is a little nasty that can get onto a computer called "My Web Search", and I suspect that your computer has been, or is infected by this. Have a look here click here and see if it looks familiar.