missing photo attachments

  Helen-1239638 16:41 18 Feb 2008

Over the last few days I have received several emails with their photo attachments missing. There was no paperclip at all. I have double checked with the senders but they were definately attached. I have a laptop and have recently installed a wireless router to my Virgin Media modem. I can send and receive a photo from the same computer but from another ntl adress. I emailed Virgin but have not had a reply as yet.

  palinka 16:46 18 Feb 2008

Have you ticked "do not allow...download.. of attachments that might contain a virus..."? if so you won't get any attachments at all, whether they carry viruses or not.
Go to Outlook Express> Tools> Options> Security and UNtick that bit (if it is ticked).

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