i am trying to install mp hp printer c4580 on my laptop [just upgraded from vista to w7] when i install the hp program it stops and says. error dot4wrapper repair, file missing HPZIDR12. i have removed the hp program then renstalled it but the file is still not in windows\system32.
hi robinofloxley is it www.dill.dill.com i want. is safe to use this because i used a registry cleaner once when i used vista and my printer played up then. i have thought about doing a clean install with windows would that put the file back and it would clean all the crap left behind from unstalling programs.
went to hp web site download full feature software then run the update and the printer is working. i thought the full feature software was up to date thats where i was making a mistake. i even used the hp wizard and that did not sort it. the only thing i am getting is a notice in hp solution center printer not connected any how robinofloxley many thanks.
This thread is now locked and can not be replied to.