Hi, Word does not open, it displays a message that an error occured so to use safe mode to see what the problem is. When i click OK, i receive another message to say Word encountered a problem and needs to close. restart Word? Tell Microsoft? whatever i click it still will not open. Moreover, when i open Outlook, just as the program opens, i receive the same last message concerning Word! Word opens on the other people's account on the same PC. What's wrong? Win XP, more than sufficient hardware. Thanks, Marios.