I have used the Organize facility in MO to exclude emails with the words like viagra etc. Since doing that e-mails from one regular contact always ends up in the deleted folder regardless of the words used. I did not set this up to happen (in fact I cannot see how to do this). Can anyone help me stop emails from Paul going straight into deleted please?
I am removing the existing instructions to manage e-mails incoming one by one, but have not found the culprit yet! Each change needs an e-mail from P to find out if anything has changed. I will advise progress (or not) before Monday. Thanks buteman.
In the end, I removed all the remaining instructions given to the Organize Box of M.O. .The e-mail from Paul now remains in 'Inbox'!!! Unfortunately by doing this it means I will never know what was causing the problem, but doing it bit by bit was taking for ever.Thanks to buteman for responding.
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