Can anyone help me out? I am frustrated by my outlook settings and sky. I have been on the sky web site and gone through the set up procedure but when i try to download emails in outlook i keep getting a pop up asking me for my password. I have been on the sky web site and tried to unlock the following web click here i have also tried the following settings pop.tools.sky.com smtp.sky.tools.com pop.sky.com smtp.sky.com Incoming server ssl 995 & 110 Outgoing server 465 & 587 But still having problems i am also using talktalk as a default email could this be causing problems?
I use sky and outlook. My settings are: Pop.tools.sky.com SMTP.tools.sky.com Email addr - full email address username - full email address tick box for 'my outgoing server (smtp) requires logon auth' Connection - use 'connect using my LAN' incoming server ssl 995 outgoing server ssl 465 tick boxes for this server requires an encrpytion connection (ssl)
"i am also using talktalk as a default email could this be causing problems?"
Yes - it certainly could. If you are saying you are using two email addresses then you must set up Outlook correctly. Assuming Sky is your ISP the server settings for the Sky account must be Sky on both POP and SMTP - but the TalkTalk account must have Sky for incoming and TalkTalk for outgoing. Each with their appropriate passwords.
Here are the settings for Outlook - and don't forget you need to add two accounts - one each for Sky and TalkTalk
You need to be able to "forward" your emails from SKY as follows;
Enable POP3/IMAP on your Sky Email Account
1. Log into your Sky Email account. 2. Click Mail Settings at the top of any Sky Email page. 3. Click Forwarding and POP/IMAP tab in the ORANGE Mail Settings box. 4. Depending on the protocol you have decided upon, select either Enable POP or Enable IMAP. 5. Click Save Changes.