Microsoft Outlook problem

  timber 12:27 26 Oct 2003
Locked

tried to open outlook this morning and got the following.


cannot start Microsoft Outlook.Unable to display the selected folder or item.Could not complete the operation.One or more parameter values are not valid.


am running XP and don,t have system restore on.

timber

  VoG II 12:48 26 Oct 2003

Which version of Outlook?

You could try Start, Run and type in

Outlook.exe /safe

and click OK.

If that gets it running, if you have Outlook 2000 or later you could try Detect and REpair from the Help menu.

  A_World_Maker 12:50 26 Oct 2003

I'm no expert, but it sounds like the database files (which Outlook uses to store all your data) has become corrutped. In case it is an operating file that is corrupt, in which case a re-installation of outlook should cure, I would back up all the data and index files that Outlook uses and copy back after re-installation. See if that works?
Also try using the 'sfc /scannow' comand, this should reinstate DLL's and root files used by the operating system, which Outlook that comes with XP, is more intergrated than the version that comes with Office, prior to Office XP.

Hopefully, someone out there has the magic answer for you.

  timber 13:08 26 Oct 2003

Vog

using outlook 2002

tried start,run Outlook.exe/safe come back with "windows cannot find Outlook.exe/safe"

A_World_Maker
tried scannow but come back with "windows cannot" find.

timber

  AndySD 13:19 26 Oct 2003

If you have the office cd then run it and choose Repair.

  timber 13:57 26 Oct 2003

AndySD

have reloaded outlook but still got same problem.


thanks for your effort.

timber

  AndySD 14:19 26 Oct 2003

It may be worth trying the System file checker (but dont hold your breath)

Put your windows CD into the CD ROM and hold the shift key (the one with arrow pointing up, just above the Ctrl key on the left of your keyboard). Holding shift for a few seconds will stop the Windows CD from auto running, but the drive will still spin up to read the disk then spin back down again. Once it has spun down you can release the shift key.

Now click Start/All Programs/Accessories and choose Command Prompt. Type in

sfc /scannow

and hit enter. This will check and replace any damaged system files.

or updating to office sp1 or 2 click here

Where you recieving any errors b4 or is there any other info in the error message?

  Steven135 14:24 26 Oct 2003

There is an Outlok NG with MVP's on msnews.microsoft.com microsoft.public.outlook you may get help there though its not as busy as here.

  timber 14:27 26 Oct 2003

AndySD

have had no problems before and no other info in the message
have got sp1 and 2 loaded.
will leave windows cd alone for the time being

thanks

timber

  VoG II 14:39 26 Oct 2003

Try Start, Run, type in

C:\Program Files\Microsoft Office\Office10\Outlook.exe /safe

and click OK

Note the space between .exe and /

  timber 14:39 26 Oct 2003

AndySD

my apoligies am just downloading sp1 and 2 for office the other ones were for windows.

timber

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