Microsoft Office Home & Student

  Strathardle 19:14 12 Feb 2007

Just tried to install this from CD but a message persists in saying that this install cannot be used to update office preview and to uninstall it. I did this weeks ago and I'm not aware of any remaining vestige of the preview on my pc. Has anyone else come up with this problem and if so have you found a fix. Windows helpline require me to give them a product number which I am unable to provide until at least I have the disc running...which I cannot do!

Many thanks.

  Totally-braindead 19:15 12 Feb 2007

Try Ccleaner and see if it can rid of you of any leftover bits click here

  Strathardle 19:20 12 Feb 2007

Totally-braindead (supersonic!) many thanks for your instant response. I'll try that tout suit!

  Strathardle 19:47 12 Feb 2007

Well, I tried the ccleaner but it didn't have the desired effect I'm afraid.

  Strathardle 06:15 13 Feb 2007

Totally braindead. I eventually found a compatability pack lurking in my system which, once removed, allowed the installation. I'd missed it the first time round because I'd, rather niavely been looking for programmes starting with the word "Microsoft" Once again, many thanks for your help. Very much appreciated.

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