Hi Effie I found this on another forum, hope it helps you it`s not good news, looks like you are not alone.
thanks for the links I have found on this page, I've downloaded the (rather annonymous sounding) 'fr4' file and the ibr400+ update I found as the fist hit on a google search for that router.
I purchased a Mentor 4-port adsl router a few months ago (cheap but not significantly so). What the hell is up with this company ? They seem to have appeared from nowhere 3 years ago, produced 50 billion of the same unit, then dissappeared without a trace - not a single webpage devoted to them, they have left nothing but a small army of disgruntled consumers.
Does anyone know of a single good reliable place to get some support for these awful products (mine currently crashes about once an hour) I am loath to install the updates since I am sure they will either permanently crash the unit or make no difference - either way I'm dissapointed.
If anybody knows of a good resource please let me know.
Should be getting broadband enabled this week. In anticipation, I bought a Mentor modem/firewall/4 port router last week. Had a look at the set up at the weekend and it seemed to me that it was prone to locking up. I fixed this by unplugging it and plugging it back in. The one I've got has an Alcatel chip.
If it's as crap as you say, maybe I should take it back??