memory loss

  Emmitt 08:19 26 Jan 2007
Locked

I am trying to locate the hotfix for, "Third-party programs that require lots of memory do not run in Windows XP Service Pack 2". Article ID:894472
I have been on the Microsoft help and support page, which goes into the problem but I cannot find the link to download the hotfix mentioned.
I contacted Microsoft and they replied that as I am from the UK I would have to contoact Microsoft UK. I tried but when I entered my Product ID, it wasn't covered as it is OEM version.
Why if the problem is covered and dealt with in the Microsoft Knowledge Base do they not just give a link to the hotfix. I am running a legal version of Windows XP professional but because it is OEM I cannot get support from Microsoft.
Does anyone know where I can download this hotfix?
Look forward to hearing from you.

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