Memory Issue ?

  alpalok 10:27 29 Nov 2005

Regularly whenever I am working on my laptop, intermittently my desktop becomes blue, icons on my desktop disappear, the system tray becomes empty after 10 – 15 secs or more everything comes back. I have Google search sidebar and it shows the amount of processor and the memory used.I was suspecting that these symptoms are because explorer shuts off in between dues to inadequate resources. Mostly my CPU is 2-8-34% in use and memory is 74-85% in use. The lowest memory usage is always 65%. I have Toshiba satellite M 30, Intel Pentium M 1.5GHz, 512 MB DDR RAM, and 60 GB 5400 rpm HDD. DMA enabled.
Am enclosing the task manager details.I realize that zone alarm pro consumes the maximum of my processor and memory but no solution from zone alarm. Here's the log file from procexp:

Process PID CPU Description Company Name
System Idle Process 0 95.10
Interrupts n/a 0.98 Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 1216 Windows NT Session Manager Microsoft Corporation
csrss.exe 1280 Client Server Runtime Process Microsoft Corporation
winlogon.exe 1308 Windows NT Logon Application Microsoft Corporation
services.exe 1356 Services and Controller app Microsoft Corporation
svchost.exe 1552 Generic Host Process for Win32 Services Microsoft Corporation
WINWORD.EXE 3176 Microsoft Office Word Microsoft Corporation
svchost.exe 1592 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1864 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1892 Generic Host Process for Win32 Services Microsoft Corporation
CCSETMGR.EXE 580 Symantec Settings Manager Service Symantec Corporation
SNDSrvc.exe 600 Network Driver Service Symantec Corporation
SPBBCSvc.exe 692 SPBBC Service Symantec Corporation
CCEVTMGR.EXE 744 Symantec Event Manager Service Symantec Corporation
spoolsv.exe 876 Spooler SubSystem App Microsoft Corporation
schedul2.exe 968 Acronis Scheduler 2 Acronis
AluSchedulerSvc.exe 988 Automatic LiveUpdate Scheduler Service Symantec Corporation
BTNtService.exe 1012
CFSvcs.exe 1024 Service of ConfigFree. TOSHIBA CORPORATION
cisvc.exe 1064 Content Index service Microsoft Corporation
cidaemon.exe 3280 Indexing Service filter daemon Microsoft Corporation
DkService.exe 592 DKSERVICE.EXE Executive Software International, Inc.
MDM.EXE 1120 Machine Debug Manager Microsoft Corporation
NAVAPSVC.EXE 1288 Norton AntiVirus Auto-Protect Service Symantec Corporation
NPFMNTOR.EXE 1544 Norton AntiVirus Firewall Install Monitor Symantec Corporation
nvsvc32.exe 1624 NVIDIA Driver Helper Service, Version 45.62 NVIDIA Corporation
WRSSSDK.exe 1784 Spy Sweeper SDK Webroot Software, Inc.
symlcsvc.exe 2120 Symantec Core Component Symantec Corporation
wdfmgr.exe 2152 Windows User Mode Driver Manager Microsoft Corporation
UAService7.exe 2188
vsmon.exe 2256 TrueVector Service Zone Labs, LLC
lsass.exe 1368 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 5996 Windows Explorer Microsoft Corporation
procexp.exe 4728 2.94 Sysinternals Process Explorer Sysinternals
ctfmon.exe 2428 CTF Loader Microsoft Corporation
00THotkey.exe 2440 THotkey TOSHIBA Corp.
TFNF5.exe 2472 TFnF5 TOSHIBA Corp.
ltsmmsg.exe 2532 SoftModem Messaging Applet LT
TPSMain.exe 2540 TOSHIBA Corporation
TPSBattM.exe 2588 TOSHIBA Corporation
TFncKy.exe 2556 TFncKy TOSHIBA Corporation
CCAPP.EXE 2572 Symantec User Session Symantec Corporation
stacmon.exe 2580 SigmaTel Inc.
GoogleDesktop.exe 2608
GoogleDesktopIndex.exe 2680
GoogleDesktopDisplay.exe 2820
GoogleDesktopCrawl.exe 2848
GoogleDesktopMail.exe 3028
TrueImageMonitor.exe 2648 TrueImage Acronis
SpySweeper.exe 2692 Spy Sweeper Client Executable Webroot Software, Inc.
ima.exe 2700 LCD3 for Cranberry Publishing Ltd
zlclient.exe 2712 0.98 Zone Labs Client Zone Labs, LLC
wcescomm.exe 2804 ActiveSync Connection Manager Microsoft Corporation
msmsgs.exe 2856 Messenger Microsoft Corporation
OUTLOOK.EXE 2912 Microsoft Office Outlook Microsoft Corporation
HDDlifePro.exe 2988 HDDlife executable file BinarySense, Ltd.
Konfabulator.exe 3092 Konfabulator Yahoo, Inc.
Konfabulator.exe 3520 Konfabulator Yahoo, Inc.

Process: Procexp Pid: -2

  DieSse 13:44 29 Nov 2005

You appear to have both NOrton and Zone Labs firewalls installed.

That's not good news for a start.

Also Norton is an extreme resource hog - there are better, much less resource hungry AV programs out there click here is the best.

I'm not used to seeing MDM running except in WinME - where it often causes problems. See if you can disable it in the startup configuration.

  alpalok 16:01 29 Nov 2005

No no, I have Zone labs firewall installed and norton antivirus.

  DieSse 16:48 29 Nov 2005

NPFMNTOR.EXE 1544 Norton AntiVirus Firewall Install Monitor Symantec Corporation


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