media problems with connection

  BigNix 18:16 05 Sep 2005

I have realplayer and Windows Media Player installed on my computer which I use for playing audio and video stuff.

At the moment I have a couple of files which wont play on these players as they show a message and update is required, when I tried to connect to update the players they say they cannot connect to the internet, after trying some troubleshooting ideas I tested my connection with the players to find that they say I ma not connected to the interent even though that i am and can use the internet. I believe this is the same problem as I am having with Itunes.

this is very frustrating as I dont know what to do so any help would be appreciated. Thanks.

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