McAfee Refund Policy

  margaret 11:55 03 Jul 2003

I bought McAfee VirusScan Online one year ago but recently, changed to another virus scan software . I was informed by McAfee that they had automatically renewed my Annual Subscription and when I went to their website to cancel my subscription, I found their "Full Refund Policy" which states " If your request is within the first 30 days of purchase, we'll gladly provide you a full refund".
I have contacted them twice by e-mail in the past 7 days since receiving my "automatic renewel" and have heard absolutely nothing.
I have contacted my credit card company who are also going to try and recover my money but, I am dissapointed that such a reputable company can make it so difficult in cancelling subscriptions and also providing full refunds

Has anyone else had problems in trying to get a full refund from McAfee

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

Illustrator Sylvain Tegroeg created thousands of intricate line drawings for the mobile game…

Best iPad buying guide 2017

Comment télécharger une application indisponible en France ?