McAfee problem

  cahpsuth2 00:36 17 May 2009
Locked

I have just changed over to o2 and it came with McAfee installed but I can't register it as all I get is a blank page on web reg. I've tried GoTo Assist and vitual tech but keep getting referred back to updating which i can't do without registering

  bjh 11:07 17 May 2009

At a guess, you may have I.E. 8 beta still installed - this was a known fault at the time 8 beta was released.

Upgrade to I.E. 8 full, and you should sort this.

  cahpsuth2 14:07 17 May 2009

Thanx bjh I'll try that .

  tonyq 15:32 17 May 2009

cahpsuth2
I had the same problem when I joined O2. I would suggest an email to O2 or give them a ring (it's free). I have been looking for the email they sent me on how to solve the problem to save you having to contact them, but I am unable to find it.

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