New system yesterday. High end XP Professional. Working fine. Had installed a game through the rom drive, playing fine. Big problems now though. DVD ROM/DVD RW drives no longer on My computer. Not in device manager. They have completely vanished. What could possibly have happened.
I have been in BIOS but not sure what to do or look for. I need help!!
Take the side off tower and make sure all the leads are pushed on firmly on drives. I have a brand new pc and the smart card reader drive dissapeared from my computer tonight. I have just had the side off and looked at the leads and they looked ok but I removed the connection from the main board end and then put it back and all is now working again.
tried the leads still no luck. There are a couple of open ended ones but I don't think they came loose from anywhere. How do I uninstall the ide chanel by the way. I'm not that experienced at this type of business.
ok then, seen as this is a new system and you've tried a few methods, take it back!! it shouldn't be playing up like this and you shouldn't have to come here for a system that's only one day old.
Lost dvd/ cd drives are notoriously difficult to diagnose, i always suggest uninstalling the ide channel first incase the drivers have become corrupt, in this case i would suggest going no further and getting it replaced or repaired.