I bought pinnacle studio 9, and after install would not work. I use xp on a laptop.
I read the help file, unistalled it then attached the device via usb to se if it was recognised. I had a message - 'one of the usb devices attached to this computer has malfunctioned and windows does not recognise it' then 'USB root hubs 6 ports unknown device' Other usb device tried afterwards work as normal.
Is there a problem with the device and my usb or is the device faulty? all help appreciated thanks