Hi Kinda long story but heres the jist of it... We have sky broadband - the router in the living room - with a laptop (downstairs) and a pc (upstairs) both connected wirelessly. They have been working fine for months then suddenly the pc has stopped connecting. After several hours on the phone to sky they came to the conclusion that my pc had a fault so I contacted dell who recommended I reformat the hard drive. I did this & the pc now acknowleges the connection but connects 'local only. ie, not to the internet. Sky are adament that its not the router & dell insist the computer is now fine. It will connect via the ethernet cable but its not practical to haved cables running through the house to do this. Im now stuck! Any advice would be much appreciated. Thanks
i have run a phone extention upstairs (we only have one phone port which is downstairs) so I could set up the router by the pc & use the ethernet cable. It worked fine like that but when I disconnected the cable & switched back to wireless it went back to 'local only'
when I open network connections there a plenty of networks - mine included - with good signal strength however it will only connect locally. What do you mean by drivers? sorry not great with technology!
If you can see other wireless networks then you have drivers - your router has security enabled on it by default when issued by Sky - does the connection ask for a password or passkey when you connect to your own network?
yes - it askes for the network key which I entered & it says its connected to the router but local only. if I go into the network connections it has a graphic with my pc connected to modem but then a red cross between that & the internet symbol.