Low Broadband speeds

  Allan RISC OS user 11:14 10 Oct 2010
Locked
Answered

I was able to get about 3800 Kbps and that dropped to 3200 and stayed steady for about 2 or 3 months but from end September it is down to average of 2700 and at times is as low as 1630 with the upload as low as 54Kbps. I am advised that I am getting about 1 or 2 disconnection per day and that is why the speed has been reduced to 2700 to give a better service.

On looking at my Router info it states the following - Bandwidth (Up/Down) [kbps/kbps]: 384 / 4,288 which seems to bear no relation the the actual speed. Any comments please.

  john bunyan 12:08 10 Oct 2010

What ISP? What is your "up to" download contract speed?

  woodchip 14:07 10 Oct 2010
Answer

looks like more are connecting to that connection on your isp

  Allan RISC OS user 10:06 11 Oct 2010

Plusnet, up to 8meg,

Not sure what you mean, Woodchip, are you referring to contention.

  woodchip 10:17 11 Oct 2010

Yes

  Allan RISC OS user 10:50 11 Oct 2010

Woodchip, are you saying that whilst the line is capable of 4288Mbps as reported by the Router but the contention is dragging this down?
The ISP say that the system has reduced to speed to give a better more reliable connection, do you think this is entirely correct as for many months I was getting about 3200?

  john bunyan 17:00 11 Oct 2010

Imagine a 15 mm hose filling a bucket. Then try to fill two buckets. Unless they put in a bigger mains the buckets take longer to fill. With broadband, if your ISP has sold more bandwith on your area "pipeline" it will slow down. I would measure it at different times of the day to see if at "out of rush hour" it is quicker. I had a problem with Pipex - went down to about 2Mbps - now usually around 5 after a moan and, I suspect, their merger with Talk Talk. I use Speedtest.net to measure it.

  woodchip 17:09 11 Oct 2010

I am on TalkTalk and mine hardly differs what ever time of day, I ham on 8Meg about 1.5 miles from Exchange.

These are my readings at Penistone town Exchange

Download 6967kbps
Upload 845kbps
using click here as just tested

  Allan RISC OS user 10:04 12 Oct 2010

Thanks for the responses

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