lost use of keyboard and mouse

  richierich 21:59 20 Mar 2006
Locked

win xp, booted up and suddenley mouse and keyboard dont work, checked plugged in correctly, swapped with other ones but nothing.
Have also tried a usb mouse and that doesnt work. any ideas pleas

  wbiggchiefy 22:44 20 Mar 2006

I know it sounds silly & u have probablt done it but did you turn off your pc then reconnect keyboard & mouse?

  Hertz Van Rentyl 22:46 20 Mar 2006

Have a look in device manager to see if the drivers have gone missing. You can uninstall the devices and reboot and see if Windows finds them .

  richierich 23:06 20 Mar 2006

problem is how do iget into device manager if mouse and keybd dont work, I cant do anything

  rsinbad 23:32 20 Mar 2006

This kind of thing can happen when a game is installed and remaps the behaviour of the keyboard or mouse, but fails and when rebooted, messes up Windows.

Dell generally has a set of keys defined on bootup that lets you into its diagnostics. It varies from machine to machine. Sometimes it is ALT-F9 or some such. Your manual should tell you. Hitting these will bring up its diagnostics. Run them. Sometimes, it will fix the problem, more often, it will give you an error code. Write that down. Then, call Dell and give them the code you found. It is better to use Dell's tech support rather than hack around and make it worse, particularly since you may have to send the machine to Dell.

  Hertz Van Rentyl 00:06 21 Mar 2006

Use the key board, with a bit of practise you can get
in.

  Hertz Van Rentyl 00:07 21 Mar 2006

no keyboard doh!

  Stuartli 00:08 21 Mar 2006

>>problem is how do iget into device manager if mouse and keybd dont work, I cant do anything>>

If you still have a standard keyboard you can access all you require by using the basic keyboard shortcuts:

click here;en-us;q126449

Most people may have never had course to use them but they can still prove very valuable in times of crisis...:-)

  Stuartli 00:09 21 Mar 2006

TinyURL link:

click here

  skidzy 00:10 21 Mar 2006

click here

Try the link above,it may help.

Hertz Van Rentyl it is getting late Lol :-)

  Hertz Van Rentyl 00:19 21 Mar 2006

Can you try it with either the keyboard or the mouse fitted, not both at the same time.

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