Lost sound and music during backup

  AndrewRichardson 20:16 11 Mar 2011
Locked

Hello

I've recently bought a WD external hard drive for backups. I did my first backup today, and as a result I've lost all music in Windows Media Player and itunes. I can see the songs listed, but I click on them and nothing happens. With some Itunes songs I get "The song XXX could not be found because the original file could not be found. Would you like to locate it?"

I have also lost all sound - I can access the web, but I can't get any noise, for example from YouTube. I've checked, and the speakers haven't simply been muted.

I seem to have everything else - I can load up games, documents, etc without and problem.

I also installed a new CD rom drive at the same time as the old one stopped working a while , but this seems to be working fine.

I'm running Windows 7.

Does anyone have any suggestions about getting my sound and music back>

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