Lost my Internal Modem - IBM T40 Laptop

  clarki63 18:00 01 May 2004

I appear to have lost my internal modem.

I have an IBM T40 Laptop running Windows XP Pro. Have tried to connect to my dial up account using the laptop and it cant find the internal modem.

I know there is one in there because I have used it previously!!!

Any ideas as to how I can get to it? Is this a driver problem?

  bof:) 18:03 01 May 2004

Hi All,

not sure about XP pro but try going to control panel...modem...and query the modem from there. It may tell you why its not working.


  clarki63 18:32 01 May 2004

It cant even find the modem.

I had to recover the laptop using IBMs built in recovery process a couple of weeks ago. Everything works fine but no modem!

It cant have vanished?

  clarki63 20:41 01 May 2004

can anyone help with this?

  bof:) 13:56 02 May 2004

Try looking in 'Device manager' and checking that the drivers for the modem are there.

you should be able to right click on the modem in device manage and it will tell you what the state of the drivers is (I think).

If the driver is not there click on update driver and see if the PC finds them for itself.

If it doesnt put your recovery cd in and let the pc search it for drivers.

or, try the IBM homepage for the drivers you need.

silly question...if you are on dial up have you got the wires from the laptop to the phone line plugged into the right sockets?


  bof:) 13:57 02 May 2004


  bof:) 13:58 02 May 2004

sorry about this, just another thought, why did you have to recover earlier on? and was the modem working straight after the recovery?


  Carol Sco 14:00 02 May 2004

The T40 is an excellent machine but I also
had this problem and the only thing to bring it back was to use IBM's F10 at start up (not using the IBM software while running windows)
After a full restore it was working fine but why this happens I have no idea.

  clarki63 15:36 02 May 2004


Thought I was going mad.

Like the machine but dealing with IBM recovery utilities is no fun!

Will try this and let you know how I get on.

  clarki63 10:18 03 May 2004

Logged on to IBM site and downloaded Thinkpad AMR Modem II driver update.

Modem was found after install.

Thanks all for help on this.

Dont understand why IBM recovery utility restores everything except this but there ya go!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

The Evil Within 2 review-in-progress

Adobe shows still-in-development tools, including automatically colourising black-and-white photos

iPhone X news: Release date, price, new features & specs

Comment transformer un iPhone en borne Wi-Fi ?