I've been asked to try and speed up a laptop by doing a bit of house work on it. It's running windows xp, with the hard drive split in to 2 equal partitions. Partition c was full to busting while d was almost empty. First job was to clean up the registry after doing a back-up. I then defragged the c drive before installing partition magic and assigning more free space to the c drive. I then checked that windows was up to date and found it was missing sp3 so this was duly installed. Now I get to the problem. I've now realised that MS Office 2003 has lost it's key and the owner of the laptop cannot find it. Having added a program plus installing sp3 I'm reluctant to re-load the registry back up. I've tried using Jelly-bean which easily found the key for windows, but can I use it to locate the office key in the registry back-up? If not, does any one have any ideas please.
If you open any Office product, you can find the key by clicking the <Help> drop down then <About>. For 2007, the equivalent is to click the icon in the top left hand corner, go to the options button bottom left of the drop down that opens (i.e. in Word this will be <Word Options>, select <Resources>, then click the <About> button. I'm a bit puzzled about your frends suggestion that he did not enter this key - to the best of my knowledge, you cannot install the software without first entering this key.
Thanks every one. It seems the owner of the lap top bought it second hand with office already installed but no key. I agree, I don't know how either. Long and short of it all is that I've now removed office to free up some more space and they use works which was also installed. Once again, thanks for all the head scratching