I'm running Win2000, on the base NTL Broadband 350kb connection, and this morning I have lost my connection to the web, (thank God for the internet at work!). I contacted NTL and we did the following things, Rebooted the modem, working fine. Rebooted the Modem and the PC, both working fine.
Went into CMD (dos box) and checked the IP address through IPCONFIG, all looking OK.
Opened up services.msc, then opened the DHCP client, clicked on stop, then start.
Went back to CMD and ran ipconfig /release then ipconfig/renew after all this my machine still wouldn't connect to the web, oh and we stopped Zone Alarm and AVG on the PC reboot as well.
The NTL person said (really helpful) sorry that's all I can do up to you now!!!!
Dibblydufuss I have not updated the drivers since the original connection was made, probably over a year ago, bit surprised that it has suddenly gone down. Plus NTL have never informed me a a driver update for their box! Will try and find a driver but with NTL I don't hold out much hope.
Philwane I am currently doing what you suggest will get back and tell you how I got on.
I know this may sound odd but I have been losing my BB connection a few times each day since the weekend, tried everything and eventually turned out to be a new cordless phone that I had bought (previously had a BT one replaced with a BT one) but it was causing the connection to drop every time a call came in????? Just a thought in case you have a cordless phone in the house?
Thanks yes we do have a cordless phone but we have had the phone/phones (one near the PC for almost a year with no issues, NTL are now indicating a possible Ethernet Card Driver issue. Any further ideas still very much appreciated.
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