lost dvd/cd drives

  ginger103 20:27 27 Jun 2007
Locked

on my desktop computer running on o/o xp with SP2 installed i was trying to reinstal INCD .
I noticed that both my dvd and dvd drives had dissappeared.I went into systems and found that both drives had yellow exclamation marks by them.
Itried to reinstall them with the hardware installer. There was a report which stated could not install because config information in registry is incomplete. [THIS WAS CODE 19]
ON TOP OF THIS I KEEP GETTING A MESSAGE ON SCREEN
which states INCDhelper not correctly installed .
Itried to re install INCD several times to no avail. I ALSO TRIED SYSTEM RETRE STILL NO GOOD.
Anybody any ideas?

try skidzys post on this thread
remove upper and lower filters
click here

  ambra4 20:50 27 Jun 2007

try this site for CD/DVD fix

click here

  ambra4 21:34 27 Jun 2007

Just download

Restore CD/DVD Drives to Explorer

Run program

Hope it solve your problem

  ginger103 22:23 27 Jun 2007

thank u the raven and ambra4 for taking the time to assist me Iam sure both would have worked but just by chance i tried ambra4 first and it worked with no problem.So thank you both again
roy

  benson68 19:05 01 Jul 2007

This last week, I've lost both my DVD writers twice, after cleaning my system up with System Mechanic. I got them back using system restore.
I also lost my AVG anti-virus twice as well!
Don't know how.
Benson68

  postie24 19:10 01 Jul 2007

Always back up your registry before you run any new PC cleaners.

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