Lost driver/corrupted for DVD/CD

  peter99co 14:17 17 Mar 2008
Locked

I have lost or corrupted my laptop driver for the cd/dvd. I may have lost it when I uninstalled RealPlayer. Can anyone confirm this and suggest a remedy. The lost driver is for a Mat*[email protected]:a uj840d and seems to be a microsoft driver.I uninstalled the device but after restart the dvd/cd was found but could not find the driver. If I update the driver I am told that the driver is best that is available.

  pj123 14:43 17 Mar 2008

DVD/CDs do not need drivers. So what driver could it not find?

  lofty29 14:54 17 Mar 2008

sound more like you have lost you players software try click here

  lofty29 14:59 17 Mar 2008
  peter99co 15:07 17 Mar 2008

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.It is my cdrom drive (e) in the laptop and no longer appears on My Computer.

  peter99co 15:10 17 Mar 2008

If I put a cd (music) in the drive it spins up but does not play. I have a yellow exclamation sign on the device in SYSTEM DEVICES

  lofty29 15:18 17 Mar 2008

Then you need to do a re-install and use you windows disk for the drivers

  brundle 15:20 17 Mar 2008

Use this; click here

  lofty29 15:20 17 Mar 2008

Sorry forgot you were on a laptop and if your cd will not work you cannot use the disk, try downloading drivers from the net

  peter99co 16:40 17 Mar 2008

Thanks Guys I will give it a go and post back later.

  Fruit Bat /\0/\ 17:47 17 Mar 2008

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

or
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment utiliser Live Photos ?