lost drive

  carnoustiejim 12:00 16 Jun 2008

hi my daughters laptops dvd drive does not recognize any disc put in it im trying to put software from disc to laptop but cant find drive
how can i solve this problem thanks for any advice
thanks kirriejim

  Switcher 13:06 16 Jun 2008

Is it definitely a DVD drive and not perhaps a CD drive only

  tullie 13:13 16 Jun 2008

Have you looked in Device Manager to see if the driver is ok?

  woodchip 13:44 16 Jun 2008

Tap del key as laptop boots up it should take you into BIOS settings. On first page it will tell you what drives it can see. If BIOS cannot see the drive then the drive or what its connected to is shot

  carnoustiejim 22:41 16 Jun 2008

hi thanks for replys just back from work shall look at it tomorrow thanks kirriejim

  skidzy 22:46 16 Jun 2008
  carnoustiejim 17:57 17 Jun 2008

hi going to daughters tomorrow shall let you know how i get on
once again thanks kirriejim

  carnoustiejim 19:17 18 Jun 2008

hi thanks to all just found out daughters laptop
still under guarantee so shes took it back to shop sorry to have bothered you kirriejim

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