My girlfriends parents PC is a 400MHZ Celeron with 64mb RAM running Windows ME. Recently they signed upto Tesco Broadband but are having trouble staying connected to the internet for more than about 5-10 minutes.
I've installed Avast anti virus and Zonealarm and Adaware. I've made sure Windows ME is uptodate and all the drivers are uptodate too.
I've been on the ADSL site to check the speed and (when they are on) found they are getting speeds over 1.0Mmbps. So I can't really blame Tesco. I've rang them and they can't really help me get to the route of this problem.
I have Tesco to and find this deosn't happen to me. I know the PC isn't cutting edge but it makes the minimum spec that is required to run Broadband.
Does anyone have any ideas what could be causung this loss of connection? should the Internet options be changed?
I've ran Avast and Adaware they didn't find anything. Yes it's a USB router. You lost me a bit with the last bit! It uses a USB extension hub and thinking about it all slots are taken up with things like the printer, web cam etc. Do you think that could be the problem? I really am at a loss with this one.
If there is a setting somewhere that says in effect 'disconnect if idle' then getting Outlook to check once a minute will keep the connection active. If this workaround succeeds then we can investigate futher.
I`d also ask your girlfriends parents to consider doubling both their CPU and RAM. It`s not all that expensive for an older piece of equipment but it can eradicate some problems, not necessarily the one you`ve got.
I take on board about changing the CPU and upping the RAM but as the system meets (and according to some ISP's exceeds) the minimum requirements I don't see the need!
The point about about Outlook is interesting the first thing to say though is Outlook isn't running when I'm trying to access the internet. Is it possible it is checking the connection even though I haven't opened the program?
On three occasions when I've opened Outlook and we have a connection the connection is lost immediately the moment Outlook is running. That's why I haven't had it running, I've been concentrating on keeping the connection going. Could this be the problem?
It's really frustrating! But thanks for the suggestions keep 'em coming!