Looking for remote support solution...

  klose8t 09:52 02 Nov 2007
Locked

Hi all,
I am looking for a remote support solution that would work on a Linux desktop. I need a solution that I could use from my office to bring support to one of my customers in their LAN. I am not asking for VNC, which is a solution that only works when the PCs are in the same network. Does this solution exist? Thanks!

  mgmcc 12:16 02 Nov 2007
  JJCUK 15:57 02 Nov 2007

VNC does not only work over the same network, it easily works over the internet and its free.

  harry97 04:10 03 Nov 2007

There is a website with domain name of rhubcom.com which provides the exact solution you need. The appliance provides remote access to my computers and web seminar application beside web conferencing and remote support to both PC and Mac. These applications are implemented as four meeting types in Turbomeeting. It bundles unique "view-only" feature along with Interactive modality allowing any user from any platform to join the meeting. Hope this satisfies ur needs.

  Forum Editor 08:33 03 Nov 2007

uses just such a system, which works over the internet, and runs on any platform. It's also free to download and use.

click here

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