long-standing Bigfoot problem

  palinka 15:27 10 Feb 2006

Has anyone got a postal address or Tel no for Bigfoot?
I've been battling a problem with them for 5 months now without a solution. I send emails to their help system (click here) and get computer generated responses; then they send me test messages which I receive but which prove nothing relevant to my problem.
I've now asked the IT dept of the Local Council of which I'm a member and whose emails ( or some of them) are being bounced by Bigfoot, to look into it. But they have difficulty getting in touch with Bigfoot, and my experience of using Bigfoot's help system suggests they would do no better. So....before I decide to abandon Bigfoot, after using their product for 5 years or so, has anyone foumnd a productive means of contacting them , PLEASE.

  Diodorus Siculus 15:31 10 Feb 2006

"Organization: Bigfoot Communications Ltd.

Bigfoot Communications Limited

F. Ramos Street

Cebu City

PH 6000 PH

Phone: 63 32 4118811 "

click here

This is the official registered address.

  palinka 16:24 10 Feb 2006

that's brilliant. Thanks Diodorus Siculus.

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