My laptop is installed with Windows Vista Home Premium and I recently installed Norton Internet Security 2007. However when I turned on the computer the next day before the normal logon screen appears where I enter my password a black screen appears with a small error window stating: Logon Process Initialization Failure "Interactive logon process initialization has failed. Please consult the event log for more details."
I have no idea how to solve this problem, I cannot even get into the system to uninstall the ptential cause of the problem which is the Norton software
I have tried to boot in Safe mode but exactly the same problem occurs. Also when I tapped F8 it gave me 11 options to chose from: Safe Mode Safe Mode with networking Safe mode with command prompt
Enable boot logging Enable low-resolution video (640x480) Last known good configuration Directory Services Restore Mode Debugging mode Disable automatic restart on system failure Disable Driver Signature Enforcement
Start Windows Normally
I also tried the "Last known good configuration" but the problem occurred too!
Sorry I don't know of any other ways, this is an abject example of failing to back up. When you get sorted out I suggest the first thing you do is to get a good backup program such as Acronis True image. I do not mean to be unkind, and maybe someone with more skill than me can suggest another work around. Good Luck
From the 11 options select the first option 'safe mode'. When startup is complete,go to Accessories-->System tools and then select System Restore. When system restore is up select the restore point prior to the installation of Norton Anti Virus.