Logitech Quickcam install problem.

  Andy.F. 15:13 02 Feb 2004

Hello good folks. I took a Logitech Quickcam 4000 out of my system to give to a friend. On trying to install to her system(win98se) there was a problem. After the install proccess and it asks you to plug the camera to usb so it can be recognised all seems well. When I turn the camera software on and try to use I'm told the camera isn't plugged in. When I go to system and have a look I'm told it isn't working properly and on trying to reinstall drivers the following message is given. The NTKERN.VXD device loader(s) for this device could not load the device driver(code2). Any advice please...thankyou very much.

  jim1947 17:19 02 Feb 2004

try downloading the latest software from the logitech site.Uninstall the old stuff and re-install using the new software.

  spikeychris 17:33 02 Feb 2004

Hello Andy. below is the generic fix from Microsoft for their own soft/hardware. Same should apply to you.

Verify That the Hidclass.sys, Hidparse.sys, or Hidusb.sys Files Are in the Windows\System32\Drivers Folder
To verify that the Hidclass.sys, Hidparse.sys, or Hidusb.sys files are in the Windows\System32\Drivers folder:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type hidusb.sys hidparse.sys hidclass.sys.

In the Look in box, click My Computer, and then click Find Now.
In the list of found files, verify that the Hidusb.sys, Hidparse.sys, and Hidclass.sys files are all located in the following folder:

Reinstall Any Missing Files
If the Hidusb.sys, Hidparse.sys, or Hidclass.sys file is missing from the Windows\System32\Drivers folder, extract a new copy of that file from the OEM Windows 98 CD-ROM, and then install the file in the Windows\System32\Drivers folder.

To do this:
Insert the OEM Windows 98 CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent Windows Setup from starting automatically.
Click Start, and then click Run.
In the Open box, type sfc, and then click OK.
Click Extract one file from installation disk.
In the Specify the system file you would like to restore box, type the name of the missing file, and then click Start.
In the Restore from box, type the following line

where drive is the drive letter of the CD-ROM drive.
In the Save file in box, type the following line, and then click OK

where drive is the drive letter of the hard disk on which Windows 98 is installed.
Click OK, and then click OK again.
When you are prompted to restart your computer, click Yes.

  Andy.F. 21:53 02 Feb 2004

Thankyou very much guys. Spikeychris, although I reinstalled the camera to my computer to see if it was at fault it worked fine, but, following your instructions I had a wee look to see if the three sys files were present on my computer and found the Hidusb.sys to be missing...now it aint..thanks once again. .... Andy.

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