login to pay pal

  scooter1957 15:25 28 Jun 2008

Hi out there. I at to set my PC back to factory settings
and reinstall every thing it all went OK.
but when i try to go in to pay pal a screen opens up with a message. THERE IS A PROBLEM WITH THIS WEBSITE SECURITY Certificated it will not let me in Can anybody help.
my OS is vista Cheers Alan

  Halmer 15:32 28 Jun 2008

up to date?

  MAT ALAN 15:50 28 Jun 2008

view and install the certificate locally in the browser you are using to connect to the web page. Then add the website to the trusted sites in the security settings of your browser...

  scooter1957 16:07 28 Jun 2008

windows is up to date.
where do i get certificate from to view and how do i add it to browser i am not sure.Cheers Alan

  MAT ALAN 16:21 28 Jun 2008

click here

this may help...

  scooter1957 17:05 28 Jun 2008

Hi Mat i went though what it said on what you sent me i got all windows up date's went to verisign and installed verisign root and intermediate certificate(CA)certificates still does not work
how do i upgrade to a newer version of my browser
Thanks for all your help Alan

  MAT ALAN 17:25 28 Jun 2008

click here

latest Explorer...

click here

latest firefox...

  scooter1957 18:13 28 Jun 2008

Hi mat i have vista my PC is 5 mouths old it as Internet explorer 7. where do we go now . Cheers Alan

  scooter1957 19:48 28 Jun 2008

Hi Mat i have just used my wife's lap top and connected to pay pal OK its OS VISTA I went in to Internet options and copied all the settings down. I then checked my PC and put the setting the same. on my PC it still would not work ?
Cheers Alan

  MAT ALAN 13:26 29 Jun 2008

The only other thing i can think of is, as you have restored you PC back to factory settings is the DATE and TIME correct...

  scooter1957 14:30 29 Jun 2008

Hi Mat
i have found out what the problem is it is to do
with Norton 360 if i go in to
change advanced settings
undo tick on Transaction
Then it will let me in to pay pal
there must be a way round this any idears
Cheers for all your help. Alan

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