My mother-in-law has a log file called hs_err-pid3504.log appear on her desktop. She has recently updated Incredimail but does not know if it is related to this.
The log file starts with this text-
An unexpected exception has been detected in native code outside the VM. Unexpected signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x6D311FF Function=[Unknown] Library=C\:Program Files\Java\j2rel.4.2_03\bin\jpiexp32.dll
NOTE: We are unable to locate the fuction name symbol for the error just occurred. Please refer to release documentation for possible reason and solutions.
Current Java thread: at sun.plugin.services.WPlatformService.waitEvent(Native method) at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.destroy(Unknown Source)