Local Access Only

  bemuzed 15:55 04 Jan 2009

I was updating my daughter's portable with Zonealarm but the installation stalled so I restarted the portable. Now the portable can connect to the WiFi router but not the internet (when I hover on netwrok icon I see ("access: Local only"). I cannot find Zonealarm in Control panel to deinstall, if indeed that is the cause of the problem.
An ethernet and WiFi connected portable on the same router are working fine.
Any suggestions please?

  johndrew 16:00 04 Jan 2009

Uninstalling Zonealarm click here or a step by step instruction click here

  bemuzed 16:06 04 Jan 2009

Thanks but I cannot see ZA in System tray, maybe as the installtion did not get very far before stalling. I had just installed Avast anti-virus, do you think that could be the cause of the problem and the failed ZA installation is a red herring?

  Sea Urchin 16:08 04 Jan 2009

From johndrew's link

Note: If you're unable to carry out this step because the icon is missing, you can skip it and proceed with the next steps, but in this case do them all in safe mode!

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