Can Broadband be loaded using the supplied disc?. the letter from Talk talk says we can load by following a few instuctions. We have tried this several times and failed. Talktalk say that our broadband is up and running at their end .No connection lights on modem. Have tried all the usual checks. Not to familure with Vista yet.
Stuartli Thanks We tried a few cobinations to install talk talk. The instructions were to install without using the CD provided because we had vista installed. The installation letter gave one or two codes to fill in to complete the intallation. We did this before connecting the Modem (As instructed)
You say there are no connection lights on the modem - there should be lights if there was a connection, regardless of what operating system you're using. Take the modem to your main phone point, plug it in and see if the DSL light comes on - it should do, if it doesn't then it doesn't look like it's connecting to the service at all.
Problam not realy resolved. We have sent everything back to talk talk because they do not want to talk talk with any degree of sense. they actualy sent us another set up disc which made we now had three but still no connection. Can't seem to communicate with each other.
after being messed about by talk talk for a couple of weeks waiting for the updated modem they promised,i got fed up of waiting and bought a belkin wireless router and i got set up straight away and i was surfin within a few mins!