Links in emails don't work

  Iron Maiden 23:17 19 Oct 2006

One of my colleagues at work has a problem.
He uses Outlook Express on W2k. When ever he get a email with a link to a web site in it, when he clicks it nothing happens. his settings are the same as 30 or so other people, none of which have this problem
I've looked everywhere i can think of to see what is stopping this & i'm sure its something really stupid that i'm missing

Any ideas

  birdface 23:47 19 Oct 2006

Try Tools .Options. Security. Maybe his security is set higher than the others,Its the only thing I can think of.But will keep looking.

  skidzy 23:50 19 Oct 2006

" Click Start -> Run, and then type in 'REGSVR32 URLMON.DLL' (without the quotes). You should then have a dialog box telling you that the procedure was completed "

Or the long way if the above fails you. click here

  birdface 00:31 20 Oct 2006

Only other thing I could find is,Open outlook express, Press the help button at the top,Open content +index, Press troubleshooting.Under troubleshooting Press, Why don't i see any links to Windows Messenger in Outlook Express,And read contents,If by any chance that is the problem, It does tell you how to fix it.

  Iron Maiden 17:49 20 Oct 2006

Thanks for the help folks.
Can't try till monday, but i think i'll go with the regsevr ideas

  Iron Maiden 19:25 23 Oct 2006

As it happens it was nothing to do with any of the above. Problem was due to corrupt default action of hyperlinks, soloution below...

Go to Folder Options > File Types.
Scroll down to [NONE] URL:HyperText Transfer Protocol (NOT URL:Internet Shortcut) and select it.
click Edit or Advanced, depending on your Windows version. Select 'open'. Click Edit.

"Application used to perform this action" should read:(or your browser path)


(Check the path to your browser is correct and use the double quotes.)

DDE should be checked and in the boxes below it you should have:

IExplore (or your browser name)
#3 (blank)


URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.

My problem was total rubbish in path section

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