snooker 10:26 15 Nov 2009

My wife uses a Vista PC. Invariably when she tries to log on to the internet she finds she is 'off line' and has to go to File or Tools to correct it.
Is there any way to switch this feature off

  Technotiger 11:52 15 Nov 2009

Not directly, but it should not happen if the settings are correct on the PC.

Assuming using IE, go to Tools>Internet Options>Connections and make sure that 'Never dial a connection' is checked!

  snooker 16:56 15 Nov 2009

Thanks Technotiger.

'Never dial....' is checked and greyed out.
but I should have said that the PC is on a
LAN so it would not apply.
Any further help appreciated.

  Technotiger 17:36 15 Nov 2009

Try re-setting the Router which supplies the LAN.

  User-1229748 17:50 15 Nov 2009

you could go to your pc manufacturers website and see if you have the latest network card drivers.there may also be a firmware upgrade for your router.also is your internet connection password protected?if not you may have all and sundry time it happens go to event viewer and see what that says.

  User-1229748 18:06 15 Nov 2009

also have a look in your power options and see if the lappy is set to auto log off or similar.also have a look at your wireless cards power management.

  ambra4 18:40 15 Nov 2009

Check the Lan card is set up correct

Click Start-Settings-Network Connection

Double click on the “Network Connection”

Right click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

Windows Vista & Windows 7 contains both the familiar IPv4 stack and the new IPv6 stack.

you do not need IPv6 at present disabling IPv6 in Vista & Windows 7 will help to speed up the

connection on your broadband service

In the “Local or Wireless Network Connection”, you need to un-check the following items

“Internet Protocol Version 6 (TCP/IPv6)”

“Link-Layer Topology Discovery Mapper I/O Driver”

“Link-Layer Topology Discovery Responder”

At bottom of display tick the box “Show Icon in Notification Area When Connected

A display Icon will appear in the task bar when you have finish the setup

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Connection Type - Change to “Auto- Negotiation”

Click-Power Management Tab

Un-Tick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on - Next-Finish

  snooker 22:31 15 Nov 2009

Thanks to you all.

You've given me a lot to act on.

  woodchip 23:17 15 Nov 2009

If she uses a USB Modem, some only connect when you start the Browser, and some are governed by the Internet Service Provider CD Software if thats what you used to set it up

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