Limited Connectivity,TCP IP Settings?

  prodway 23:22 25 Mar 2008
Locked

Hi,

Hope somecan help me here,I have just upgraded from xp to vista and i cant connect to the internet.My provider is Virgin which i have found exellent whilst running in xp.I connect via an ethernet cable from a modem.
After calling Virgin media support i am told my problem is because my IP address starts with the number 169 eg 169.254.252.117 which is causing a limited connectivity.To combat this i was told to change my TCP IP settings,my reply was how do i do that?but he wasnt qualified to tell me and asked me to call a local vendor.
Ok so does anybody have any ideas as to where i can start to change my TCP IP settings?Or do i need a Professional to take a look?I just dont know where to begin so any advice would be great.

Thanks in advance,

Paul.

  johnnyrocker 23:32 25 Mar 2008

from memory 169 is a wireless config and it would appear your machine is looking for a wireless set up sorry dont know about vista config so cant help any further.


johnny

  birdface 00:07 26 Mar 2008

Have you tried turning your Modem of for a minute then turning it back on and leave for 2 minutes before you use it.

  irishrapter 00:18 26 Mar 2008

169.254.xx.xx is an automatic private IP address, normally used when the computer cannot get an IP address from the DHCP server (normally a router or modem).

Check that your modem has DHCP enabled and also check your Ethernet connections.

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