Lexmark X85 connection problem

  hugeb 23:43 12 Mar 2003

I have an X85 all in one and installed the software on my Laptop running XP. First problem- it does not have a digital signature? XP did not want to load it. I continued and am beginning to suffer. Now when I connect the laptop it tells me there is new hardware and I have to uninstall then reinstall the software before I can use the printer.
Lexmark helpline suggested that the USB cable (3m) was too long and information was being 'lost' on the way from the computer to the printer and I should fit a shorter one? Has anyone got any ideas?????

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