Hi My x73 printer will not scan. "Scanner cnnot be enabled" when acquiring source then preview in the viewing booth. I can still print which is strange. I have tried reinstalling the latest drivers from lexmark but to no avail.
Has the Graphic program which you will be using with the scanner got the Acquire facility?? Go to your graphic prog. and look under FILE/ACQUIRE. Does this take you to the scanner page?? Have you also added the graphic program to the list of possible usable programs?? On the Scanning page of the Lexmark click the Advanced Scan Settings/ Scan tab and click the EDIT button at the bottom. My apologies if you have already done the above.
Yes. All lights work. The printer prints fine but wont even try and scan. In the viewing booth I try and preview the bed of scanner but the messgae "Scanner cannot be enabled" appears. When pressing the scanner button on printer it works fine but now I cannoy acquire picture manually.
I had a similar problem with an X73 which I received through parcel post. I think it had had a jolt and the scanner piece that moves under the glass was not exactly in the start position bya few mm's. I resolved this by tilting the machine and giving it a sharp thump which knocked it back in the start position. I'm not saying this is what your problem is but if it has been moved lately it could be.
p.s. please be careful if you decide to give it thump as I cannot be held responsible for any permanent damage to your machine.
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