Lexmark X5490 Faxing problem

  Ex plorer 14:03 11 Nov 2007
Locked

Hi I am helping to install a Lexmark X5490 all in one, I cant get it to send or receive Faxes, When the telephone rings I press 9 if its a fax tone but it wont receive them, from a friend who is helping out, and I cant send them back for some reason.
I cant find the the Lexmark on the Lexmark site for help.
All other departments are working fine.

  Stuartli 14:10 11 Nov 2007

Here's some fax related help from the Lexmark site (for a 5470, which I suspect is similar):

click here

I presume you are on a PBX circuit if you are pressing 9?

  Ex plorer 14:22 11 Nov 2007

Hi Stuartli I am not sure what a PBX is I am setting this up for home use.
Thanks for the click Here I have gone through that and I thought I had set it up correctly, any further advice would be welcome.

  Stuartli 14:24 11 Nov 2007

If you are on a PBX system (such as used in business premises), you normally have to dial 9 before getting an outside line.

You shouldn't need to do that on a residential line.

  Ex plorer 14:44 11 Nov 2007

When the phone rang from my friend who sent the fax I picked up the phone and got usual whirring sound of the fax dial, in the (manger answer code is a nine) I pressed 9 and hung up thinking it would then go to the All in one fax machine and receive the fax.
There is no Prefix Dialing out side number to dial and I left this blank.
There is a PC, a Telephone answering machine, and a further extension phone, coming from the one out-let, I did try it on its own but still no luck.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone