norton scan has picked up this virus but is unable to remove it. any ideas please? I have all the latestest windows sp1 upates for xp including the removal tol, which I dont know how to access. help would be appreciated
Disable system restore , update youe virus definitions , restart PC in safe mode , run full system scan and delete all files detected as Backdoor.Sdbot.AC (I believe this to be an alias of your virus) When finished remember to turn on your system restore again.