Laptop wouldn't start...then did start...

  AngeTheHippy 11:24 09 Feb 2011

Morning Readers,

Toshiba Laptop did something odd today. It's 2 years old this month. I powered up and after about 3 minutes (never takes that long) I got a smaller screen saying something like 'Your PC couldn't start as normal-do you want Windows to try again?' Then it tried and another window asked if I wanted to do a system restore which I did. It took about 6 minutes in total. Once it had started, it asked whether I wanted Windows to look for the reason it wouldn't start, and I got the 2 screens image, one looking at the other screen, but nothing happened. It's been working OK for the past 2 hours. Do you know what has happened please? The disk I had to create when the Lappy first arrived - does that have a 'repair' facility on it? This is a Vista laptop.



  mooly 12:25 09 Feb 2011

Why not run file check by opening a command prompt.

You don't need a disc for this unless as normally Windows can replace the corrupt file itself (mostly... not always) See what happens anyway.
Takes perhaps 20 minutes to run.

Also worth running a disk check,
Make sure both boxes are ticked and when windows says a disk check has been scheduled just do a restart to set it off.
Takes around 45 mins,

click here

  mooly 12:26 09 Feb 2011

Missing link :)
click here

  AngeTheHippy 12:35 09 Feb 2011

Many thanks mooly, I'll do as suggested and come back.


  AngeTheHippy 13:39 09 Feb 2011

Mmm. Tried that, after the scan is said: some corrups files but unable to fix. Details included in the CBS.Log

I've tried typing in dos C:\Windows\Logs\CBS\CBS.log
but get 'Access is denied....

  AngeTheHippy 13:45 09 Feb 2011

this is a bit too involved for me I think... Is there an easier way?


  mooly 14:54 09 Feb 2011

So have corrupt files...

The disc you made may well have a "repair" option.

Or the hidden partition may have the same option.

Quoted from a friends Toshiba manual,

1. Turn off computer.
2. While holding the F8 key turn on the computer
3. Advanced boot options menu appears. Use the arrow keys to navigate to "repair your computer" and press enter.
4. Follow the on screen instructions.

Hope that helps...

  mooly 14:55 09 Feb 2011

See also,
click here

  AngeTheHippy 14:34 10 Feb 2011

Won't know whether it worked or not! The window (dos) was only open a short time after the check before the Lappy went into startup and I couldn't read what it told me.


  mooly 19:37 10 Feb 2011

Let us know if it seems OK... I'm sure you will ;-)

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone