Laptop won't shutdown

  ened 16:47 02 Nov 2008
Locked

My wife clicked on Shutdown an hour ago and all we have is the Logging off screen.

It is a Dell running Vista Basic.

I don't want to physically turn it off because the activity light shows something is happening.

Any suggestions please?

  birdface 17:00 02 Nov 2008

Try pressing .Ctrl Alt and Delete at the same time and see if it will let you into Task Manager and shut down from there.

  ened 17:03 02 Nov 2008

I tried ctl/alt/del and nothing happened.

What do you mean by 'at the same time'?

  ened 17:17 02 Nov 2008

If I had this problem with my PC I would physically turn it off.

With a laptop do I just remove the battery?

  ened 17:57 02 Nov 2008

Taking the battery out didn't work.

When I put it back the machine just 'resumed windows' and went back to the logging off screen.

However I have sorted it.

When I remember what I did I will report back.

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