My lap top won't shut down - any suggestions? I haven't installed anything new. No virus detected by spyware doctor.
Make + model of Laptop?
Can sometimes be a one off glitch - remove AC power - remove battery
refit battery - refit AC power - reboot
Hi and thanks for trying to help: It's a recurring probem - using windows 7. It's an Acer Aspire 5472
How old is it & does it come under any sort of guarantee??.
What exactly happens when you try to shutdow?
freezes on shutdown screen?
Trying to install an update but fails?
Screen goes blank but fans still running?
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