Laptop won't recognise external storage devices

  Myrddyn 20:30 20 Jul 2009

For some reason my laptop will no longer recognise some external drives whereas before there was no problem. I get a message such as 'device not recognised'. Any help?

  Technotiger 20:35 20 Jul 2009

Looks as if your USB Ports need refreshing, assuming your devices are USB!

In Devices you will need to uninstall all USB ports and then re-start the laptop - upon which your USB Ports will automatically be re-installed/refreshed.

  woodchip 23:31 20 Jul 2009

Turn off Laptop at Mains Remove the Laptop Battery then press and hold Start button 30 seconds. start as normal and test by plugging in the drive. do not start with drive connected

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