Hello. I have a problem with my Acer Aspire laptop. On Sunday I took it to PC World to ask their guys if they knew why my laptop would not install itunes. I've had an issue with Itunes for about a year.
Roughly 12 months ago I started to get a message about a sync issue with my library everytime I started my laptop (this happened after an Itunes update). There didn't seem to be an issue with itunes as it played songs, etc. Then this summer there was an itunes update. I could download the update but it wouldn't install the update. After many weeks of trying I decided to uninstall the whole of itunes and reinstall it (thinking this would resolve the problem). I managed to download itunes but it wouldn't install. This is when I finally took laptop to pcworld.
They tech guys couldn't fix this problem. They say I could try taking it back to a restore point but the only restore point on my laptop was for that day. The advice I was given was to backup the laptop and then restore it to factory settings and then download all the programmes back onto the laptop.
So on Sunday afternoon I backed up my laptop. I then restored it back to factory settings. Since then it won't connect to the wirless router at home. It recognises it and I put in the wireless key and the pin when asked but it just won't connect at all. I really need to get back onto the internet as I have a number of jobs to apply for this week.
Any ideas on what I can do to get my laptop to connect to the wireless router at home?