Laptop won't connect

  triciarob 09:29 17 Jun 2011
Locked

I have just got a laptop and am having problems connecting to wi-fi at home.

Desktop has no problem, iphone connects ok.

When connecting laptop says 'taking longer than usual, connected with limited connectivity'. 'Connected to router but not to internet'.

I ran a diagnosis check which said to unplug router and laptop, then leave for a few seconds then try again. It connected ok, but I shouldn't have to do this each time, should I?

I have not added anything to settings on the laptop.

Very frustrating, hope someone can help.

  Fruit Bat /\0/\ 10:37 17 Jun 2011

Try resetting security passphrase in laptop

  triciarob 11:42 17 Jun 2011

Security password is fine (i think) Connects automatically. but shows limited!!

  triciarob 11:42 17 Jun 2011

Security password is fine (i think) Connects automatically. but shows limited!!

  kalignorgna 11:51 17 Jun 2011

if the iphone connects to the wireless then its not a password problem or conection problem, how far away is the laptop from the router? on the laptop have you tryed using the comand pannel and typing in ipconfig /release then typing in ipconfig /renew.

  northumbria61 12:08 17 Jun 2011

OR from the Command Prompt (You may have to Run as Administrator) type in NETSH WINSOCK RESET (with the spaces) this will reset your LAN

  triciarob 12:08 17 Jun 2011

Bit of a novice. Have got laptop in fron of me whilst typing this. can you go through it with me?

  northumbria61 12:30 17 Jun 2011

Click START - in search box type CMD - right click on the Command Box that comes up and select Run as Administrator - type NETSH WINSOCK RESET (with the spaces - then RETURN key - then close and restart your PC.

  northumbria61 12:32 17 Jun 2011

with the spaces - then RETURN key - then close and restart your PC.

that bit should read (with the spaces) - then RETURN key - then close and restart your PC

  triciarob 12:35 17 Jun 2011

i am trying this now

  triciarob 12:40 17 Jun 2011

still showing limited connectivity. on network sharing center shows unitentified network (public network).. access limited connectivity

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

What is ransomware and how do I protect my PC from Petya?

Microsoft Surface Studio – the artist's hands-on review

Original iPhone review

Comment mettre à jour Kodi ?